German Flixbus is a product of deregulation of the bus market in Germany, and then Europe. It has moved on the market such giants as Alsa, Megabus, Eurolines in just 6 years since 2013. This Ryanair in the bus market turned out. Flixbus works on the same model. The basis of rapid growth is low transportation prices. At the expense of what? Order only on the Internet. The downside of this convenience. No one will explain anything to you. If the trip is canceled or the bus is delayed, You do not have the opportunity to appeal to anyone. No one, neither in Milan nor in Zurich doesn't know anything about Flexbus. I have faced it, . You are offered a replacement, which you must accept. I refused and lose money. Money cannot be returned. You can just buy them another Flixbus ticket. Usually with a surcharge. This is such involuntary love for all life . But there are differences. Flixbus is an umbrella company. It is responsible for marketing, payment services, and licenses. The green colouring of the Flixbus is misleading. The buses themselves belong to different carriers, so they are very different in quality. Maybe you're lucky, maybe you're not. I drove three times in a month with Flixbus: Zurich-Memmingen, Milan-Zurich-Nuremberg-Prague and Prague-Warsaw. Wi-Fi did not work in the last 2. Generally. The seats were torn and the adjustment did not work in the latter. In General, Flixbus is a lottery. Who wins the lottery? Correctly. The one who conducts it.