Dear Ms Thank you for choosing our hotel, even if for one night. Paradoxically, his judgment, to which we show utmost respect, does not reflect the reality described negative. Since we're American, you should be aware of, the better for us Europeans, that one mile equals 1,608 meters which would correspond to 9,648 meters or nearly 10 Km. Actually the Old Wheel is the center of Capo d'Orlando 6 km. and not miles. The geographical location of the Antica Ruota is appreciated by our customers who prefer a quiet and relaxing but at the same time not too far from the town center. But who is the Antica Ruota is equipped with own car or hire, which is used in particular to visit the historic sites of Sicily. The shuttle service is currently not available for the reasons mentioned above. On August 14, 2014 was inaugurated the "road of lemons" perfectly paved which is only 200 meters from the 'Old Wheel. The air conditioning works since the first week of August 2014, it was introduced a new air conditioner that provides additional comfort climate to customers. The management of the temperature of the room is done, however, only keeping the window closed, as there has already been explained. Wifi is currently provided only in public areas. On September 1, in Italy opened the hunting season, to which we are strongly opposed, which is often practiced by uncivilized people heedless of safety distances from population centers, imposed by Italian law. Therefore we do not have a circle of hunting but a circle of uncivilized. Regarding the shower we are still providing to make improvements. For this reason, we find it hard to understand the reasons that led you to leave suddenly our hotel. With regard to the cost of the room, we apply reasonable rates under our neighbors and respectable competitors. There also was charged an extra night, as per booking made on May 2, 2014. We applied only to the rules set by most of the hotels. As described above, does not want to be a controversy, but only a clarification regarding a structure as the Old Wheel, in which working people that aim to enhance the reception of guests. Thank you for giving us the opportunity to highlight the positive image of our business, "the Old Wheel". Cristina Ceraolo