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Sofitel Budapest Chain Bridge

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Traveler (3427)
Room & Suite (1454)
Dining (311)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#63 of 357 hotels in Budapest
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.3
Sofitel Budapest blends comfort and elegance with modern technology and French flair. This comfortable high-class hotel offers breathtaking views of the Chain Bridge and Royal Castle. The Paris Budapest Cafe restaurant at this luxury hotel fuses French and Hungarian cuisine, prepared in a show kitchen for all to see.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Airport transportation
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
River View
Harbor View
Languages Spoken
English, German, Hungarian

Location

Szechenyi Istvan Ter 2, Budapest 1051 Hungary
Name/address in local language
Sofitel Budapest Chain Bridge
6,669Reviews113Q+A100Room tips
Traveler rating
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  • 1,655
  • 386
  • 124
  • 77
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browncondo2102 wrote a review Dec 2022
Kitchener, Canada1737 contributions619 helpful votes
When this bridge opened in 1849 it was the first permanent bridge to cross the Danube River in Hungary. Even though it is the Szechenyi Bridge, it is commonly known as the Chain Bridge. At the time of its construction, it was regarded as one of the modern world's engineering wonders. The decorations along the bridge are made of cast iron.
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Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JJbydc wrote a review May 2021
San Francisco, California63 contributions98 helpful votes
Originally, I booked a stay for 3 nights in Sept 2020. Of course, all trips were cancelled because of COVID. Instead of full refund, the hotel said they could only give me credit for future stay with 12 month. I did not argue and wanted to be helpful in the difficult situation. I took the credit option. When I was ready to use my credit for a stay for Sept 2021 trip, lo and behold, the hotel is closed for renovation upon further notice. After 6 month of emails back and forth with Accor support and some Chain Bridge Hotel personnel. No action has been taken from the hotel about my credit at all. Unbelievable!!! At least they should have the decency to tell me that: I am sorry, we don't have money to refund your booking credit! How could this be a Sofitel and TripAdvisor Hotel of The Year 2021!!! How could I continue to be loyal to Sofitel, particularly as a Diamond member?!
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Date of stay: September 2020
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Allyson C wrote a review Sep 2020
Perth, Australia7 contributions16 helpful votes
Booked and paid up front at this hotel as part of trip after a river cruise. Everything was cancelled (including flights, so no way to even get there if we wanted to) was cancelled due to Covid. Received refunds from cruise, other hotels, airlines etc, BUT NOT FROM THIS HOTEL. Definitely don't pay up front if you are planning a trip to this hotel, they will just steal your money if you can't make it. So wrong on all levels.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Erika Kollarova, Other at Sofitel Budapest Chain Bridge
Responded Sep 23, 2020
Dear Allyson, Thank you very much for your feedback. We are very sorry to hear about your disappointment. We would like to kindly inform you that our refund policy is following the Eastern European Accor Hotels Policy and it is in line with the current epidemic situation and the regulations of our country. Please kindly note that since the start of the pandemic we have refunded according our hotel policy for hundreds of our clients the price of the stay, and in case the refund was not justified, we offered different solutions for our Guests due to this unprecedented situation. In the case you let us know your name and details of your stay, we will check the status of your reservation and your possibilities. We are looking forward to hearing from you and we are remaining at your kind disposal. Sincerely yours, Erika Kollarova Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thomas J wrote a review Sep 2020
Vang Vieng, Laos79 contributions54 helpful votes
Close the parliament building, hotel with dated athmosphere, due to C19 situation the hotel was only book around 10% with many ristrictions however the lovely staff did everything to make our stay comfortable and enjoyable. A la card breakfast menu left many options to start the day...Mr Bela at the reception went the extra mile...
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erika Kollarova, Other at Sofitel Budapest Chain Bridge
Responded Sep 18, 2020
Dear Guest, Thank you very much for your review about your stay with us. We are very happy to read that you had an enjoyable stay in our hotel and were pleased with the delicious breakfast selection. It is such a pleasure to know as well that you were delighted by great service received by our colleague Béla. He was more than happy about your kind words. Thank you for recommending us and we are looking very much forward to welcome you back again in the near future. Yours sincerely, Erika Kollarova Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elena wrote a review Aug 2020
Bucharest, Romania41 contributions88 helpful votes
it's funny how some people work in a place but they don't know how to do theyr job especially at the reception in rest the place it's really nice and the rooms are beautiful i wish to be more place in the rooms because it's a little bit too busy the room but in rest it's all beautiful
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Date of stay: August 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Erika Kollarova, Other at Sofitel Budapest Chain Bridge
Responded Aug 25, 2020
Dear Elena, Thank you very much for your feedback regarding your stay at Sofitel Budapest Chain Bridge. We are very glad to read that you enjoyed your stay in Budapest and were pleased with your room. However, we are very sorry to read that you were not fully satisfied with the service provided by the reception that we would like to sincerely apologize for. Please rest assured that your comments were forwarded to the respective head of department in order to improve our services. We appreciate you sharing your feedback and sincerely hope to have the pleasure to welcome you back in the near future. Yours sincerely, Erika Kollarova Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Geert V wrote a review Aug 2020
Lisbon, Portugal43 contributions53 helpful votes
The stay during the covid-19 time was strange , hotel less occupied but the staff took very good care of us. As fewer guest were at the hotel the staff had more time. I would suggest to visit the city and the hotel now. We will never have a nice summer with that amount of people in the city. If you can you should take a room with executive services. The normal lounge was closed but the alternative offered in the Paris/Budapest restaurant as very, very good. A pity that the GM didn't take time to greet the few guests in the hotel. We had nicer experiences with the previous general manager...
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Review collected in partnership with Accorhotels.com
Date of stay: August 2020
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Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erika Kollarova, Other at Sofitel Budapest Chain Bridge
Responded Aug 28, 2020
Dear Geert, Thank you very much for your uplifting review! It is with great pleasure to know that you had such a nice time in Budapest! We are more than happy to read that you enjoyed the great service received from our Ambassadors and were satisfied with the alternative solution regarding the Club Sofitel. We appreciate you sharing your experiences and do hope to have the opportunity to welcome you back again in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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f22126 wrote a review Jul 2020
Corseaux, Switzerland46 contributions69 helpful votes
The Sofitel in Budapest has an excellent location and when you get a room with view over the chain bridge, it is worth it. The architecture with the tremendous open space is impressive. I have been now twice, service has been very good. Staff is really nice. The only reason why I don’t give 5 stars is that the rooms need renovation. During my last trip I used the restaurant several times!and I considered it top quality. A had for example a Cesar‘s salad which was excellent and had nothing to do with the typical Cesar‘s salas you get in Hotels as the only health option on the room menu...And again , service was excellent.
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Date of stay: June 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erika Kollarova, Other at Sofitel Budapest Chain Bridge
Responded Jul 23, 2020
Dear Guest, We would like to thank you for having chosen our Hotel once again for your visit in Budapest. It is with great pleasure to read that you enjoyed the great location of our hotel and the amazing view of the Chain Bridge. We are more than happy to know as well that you were impressed by the excellent service provided by our Ambassadors just as by the delicious meals served in our Paris Budapest Restaurant. Thank your so much for recommending us and we sincerely hope to have the pleasure to welcome you back again in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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zdaati wrote a review Jul 2020
Vienna, Austria3580 contributions770 helpful votes
+1
hotel was rather empty due to covid so it was not the "old" experiance and in a way looked a bit wierd and empty. We got a junior Suite upgrade on the 5 Floor corned with perfect view of chain Bridge and danube. Mini bar is empyt same as the nespresso so you have to order that. The lounge is not open but you can use the resturant on the ground floor.Room was big, WiFi worked, you get a small kit with a mask, wipe and desinfectant in the room and there are lots of dinfectants by Lifts on each room. The breakfast is to order only was not bad even if it took quite some time but we felt OK and as there were not mny guests we had enough distance from the rest. We had a nice drink in the outside are in the evening but must say the City is rather empty as wlell, actualy never saw Budapest so empty
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Date of stay: July 2020
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Service
Room Tip: Corner room and upper Floors with view to chain bridge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erika Kollarova, Other at Sofitel Budapest Chain Bridge
Responded Jul 20, 2020
Dear Guest, Thank you very much for taking the time to share your experiences about your stay at Sofitel Budapest Chain Bridge. We were happy to hear that you enjoyed the breathtaking view of the Chain Bridge, the comfort of your room and that you had a nice time on the summer terrace of our Paris Budapest Restaurant. In our hotel the health, safety and well-being of our Guests is our top priority that is why we have implemented intensified hygiene, prevention measures and we reorganized our services. Thank you very much for your remarks regarding the safety measures implemented and for recognizing our effort to make your stay safe and enjoyable. We appreciate you sharing your feedback and sincerely hope to have the chance to welcome you back in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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#rl#2006 wrote a review Jul 2020
Vienna, Austria16 contributions26 helpful votes
I was one of the first guests in the Hotel after the lockdown. I felt very safe and very welcome. Excellent room, greeat view and perfect services offered from high qualified Hotel staff. Last but not least a geat breakfast!
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Review collected in partnership with Accorhotels.com
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erika Kollarova, Other at Sofitel Budapest Chain Bridge
Responded Jul 13, 2020
Dear Guest, Thank you very much for your amazing review regarding your stay in our Hotel. We are very happy to know that you enjoyed your stay and you were pleased with the welcome received and with the service provided by our great Ambassadors. It is with great pleasure to know as well that you felt safe during your stay with us. Thank you for recommending us and we are looking forward to welcome you back very soon! Yours sincerely, Erika Kollarova Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wjgreen wrote a review May 2020
Sheffield, United Kingdom131 contributions63 helpful votes
+1
We travelled for a short 3 night City break just before Christmas 2019, staying at the Sofitel. Firstly, we loved the location close to Chain Bridge and an easy walk over to Buda and the Buda Castle. We were also very impressed with the breakfast, which had a huge variety of hot and cold dishes, fresh juices and smoothies - certainly set us up for the day. The concierge was very helpful and knowledgeable giving advice on places to visit and booking a Danube cruise for us. They also revised branded umbrellas to use when it rained heavily. I used the swimming pool and sauna each morning before breakfast. The pool was just the right temperature, although some of the tiling was broken and it was probably ready for an upgrade. The room was spacious and we had a side view of the river. It was old worldly in style and I would say is getting ready for some refurbishment. The beds were very comfortable and there was plenty of storage space. The complimentary toiletries were excellent. All in all, a good stay and I would stay again if I ever find myself again in Budapest.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erika Kollarova, Other at Sofitel Budapest Chain Bridge
Responded May 27, 2020
Dear Guest, Thank you very much for your review regarding your stay at Sofitel Budapest Chain Bridge. It is with great pleasure to read that you enjoyed the advantages of the excellent location of our Hotel and the delicious breakfast selection. We are more than happy to read as well that our Concierge colleague could give you a helpful advice regarding the Danube cruise. Thank you very much also for your additional comments regarding the condition of the room and the Spa, I will forward your comments to the respective head of department. We would like to once again thank you very much for your kind feedback and we sincerely hope to have the pleasure to welcome you back in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
sofitel budapest chain bridge hotel budapest, accor budapest chain bridge, hyatt budapest, budapest sofitel
LOCATION
HungaryCentral HungaryBudapestBelváros-Lipótváros / District V / Inner City
NUMBER OF ROOMS
357
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SOFITEL BUDAPEST CHAIN BRIDGE - Prices & Hotel Reviews (Hungary)

Frequently Asked Questions about Sofitel Budapest Chain Bridge
Which popular attractions are close to Sofitel Budapest Chain Bridge?
Nearby attractions include Széchenyi Lánchíd (0.2 miles), Hungaria Koncert (0.1 miles), and Gresham Palace (0.1 miles).
What are some of the property amenities at Sofitel Budapest Chain Bridge?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Budapest Chain Bridge?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Budapest Chain Bridge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Budapest Chain Bridge?
Yes, a parking garage is available to guests.
What are some restaurants close to Sofitel Budapest Chain Bridge?
Conveniently located restaurants include Hoppá Bistro, Retek Bisztró, and Yama Budapest.
Are there opportunities to exercise at Sofitel Budapest Chain Bridge?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Sofitel Budapest Chain Bridge have airport transportation?
Yes, Sofitel Budapest Chain Bridge offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sofitel Budapest Chain Bridge located near the city center?
Yes, it is 0.4 miles away from the center of Budapest.
Are any cleaning services offered at Sofitel Budapest Chain Bridge?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Budapest Chain Bridge offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.