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Traveler (245)
Room & Suite (72)
Dining (31)
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About

#10 of 94 hotels in Chattanooga
Location
4.7
Cleanliness
4.3
Service
4.5
Value
4.3
Travelers' Choice
The Westin Chattanooga is located in the heart of downtown Chattanooga, Tennessee and within walking distance to all of the major Chattanooga attractions. Dorato Restaurant and Bar offers both indoor and outdoor seating with a fantastic menu for both food and beverage. Alchemy is our 10th floor SkyBar and offers great views of downtown Chattanooga and Lookout Mountain.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Rooftop bar
Bowling offsite
Patio
Tennis court offsite
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Rooftop terrace
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.5
4.5 of 5 bubbles473 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Westin Chattanooga garners praise for its spacious, elegantly furnished rooms that offer impressive views, although a handful of guests have raised concerns about noise. The staff's professionalism and friendliness are frequently commended, contributing to the hotel's chic and welcoming atmosphere. While its location is celebrated for proximity to downtown attractions, some visitors feel the pricing doesn't reflect the value, referencing overpriced amenities. Nevertheless, the hotel's commitment to cleanliness and pet-friendly policies is a consistent highlight among travelers' reviews.
Location
Convenient
Atmosphere
Chic
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Well-appointed
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473Reviews15Q+A80Room tips
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travelforbiz66 wrote a review Feb 2024
Broomfield, Colorado29 contributions37 helpful votes
No executive lounge I love Westin's for their great beds and pillows and try to stay at one whenever I am able. The hotel is fine and the staff is very helpful. However, the hotel does not have an executive loungw. I can't remember the last time I stayed at a Westin without a lounge. As a titanium, it is one of the great perks. If it is important to you, this is not the place for you. I do think the Mariott website needs to figure out a way to make this information more transparent . Yes, it is there for each hotel, but you need to dig a bit.
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Date of stay: February 2024Trip type: Traveled on business
Room Tip: Ask for a room opposite highway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Kartanos, General Manager at The Westin Chattanooga
Responded 1 week ago
Dear travelforbiz66, We sincerely appreciate you taking the time to share your experience with us. I appreciate you bringing these to our attention. I will share your message with the management team. I apologize for failing to meet your expectations. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Peter Kartanos General Manager - peter.kartanos@westinchattanooga.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Serge P wrote a review Dec 2023
Charlotte, North Carolina5 contributions3 helpful votes
This hotel is just what you would expect from a Marriott hotel. And more! Are you, just like us, fed up paying about the same price for a very low quality hotel that is supposed to be nice? Seems like it is becoming a "standard" in this industry. We had very bad experiences in hotels having Hilton as well as Marriott brands. Paying 150$ a night and more for a hotel that smells bad and is not clean is current in those days. And what about the people at the front desk? They know nothing about hospitality business. We had enough. We can assure you that here you will be pleased. More expensive for sure but high end services. People are so friendly and helpfull. They "smile" which seems to be rare in the other lower hotels. They know how it works here! I would 100% recommend this hotel.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: We used this hotel to visit Jack Daniel's distillery. 1.5 hour drive but easy to do.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Kartanos, General Manager at The Westin Chattanooga
Responded Dec 24, 2023
Dear sergep49, We sincerely appreciate you taking the time to share your experience with us. It’s our pleasure to provide the best possible service to our guests. Safe travels and we look forward to your future visit! Sincerely, Peter Kartanos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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daviss00 wrote a review Dec 2023
Memphis, TN14 contributions3 helpful votes
I was initially apprehensive about my reservation at the Westin (based on some reviews) but I was pleasantly surprised at the accommodations. The rooms (including bathroom) are spacious. I stayed in a connecting suite with Mountain View which was very lovely. Hotel was clean and beautifully decorated for the holidays. However, I really wish hotels would remove all carpet but maybe it’s for sound purposes. Staff at checkin (sorry I forgot his name) took care of my requests and made my short trip enjoyable.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Kartanos, General Manager at The Westin Chattanooga
Responded Dec 16, 2023
Dear daviss00, We sincerely appreciate you taking the time to share your experience with us. It’s our pleasure to provide the best possible service to our guests. Safe travels and we look forward to your future visit. Sincerely, Peter Kartanos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BC wrote a review Nov 2023
Atlanta, Georgia154 contributions73 helpful votes
Stayed here while on a business trip, and wasn't disappointed. Enjoyed everything about the Westin, which included the staff. Sonny checked me in, and was fast, friendly, and efficient. Found the room in immaculate condition. The valet service is $22 a day, which is just $2 more than the unsecured lot down the street. The hotel is also located within walking distance of great amenities. Overall a fantastic stay!
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Kartanos, General Manager at The Westin Chattanooga
Responded Nov 21, 2023
Dear BChamp73, We sincerely appreciate you taking the time to share your experience with us. It’s our pleasure to provide the best possible service to our guests. Safe travels and we look forward to your future visit. Sincerely, Peter Kartanos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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phat_dawg_21 wrote a review Nov 2023
Alpharetta, Georgia13464 contributions1000 helpful votes
This was our third stay at this hotel. We love the friendly staff, the great location, right on the edge of the downtown district, with easy access on and off the interstate. Our room was comfortable, and offered a view of the beautifully landscaped parking lot and some historic buildings. The room was large and well appointed, with a large bath and walk in shower. The entire property is nicely designed and decorated. Everything was spotlessly clean. We visited the lobby bar several times during our stay and always had great service and well made drinks.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Kartanos, General Manager at The Westin Chattanooga
Responded Nov 10, 2023
Dear phat_dawg_21, We sincerely appreciate you taking the time to share your experience with us. It’s our pleasure to provide the best possible service to our guests. Safe travels and we look forward to your future visit. Sincerely, Peter Kartanos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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merry1192017 wrote a review Nov 2023
Lodi, California19 contributions2 helpful votes
Good location for waterfront and downtown. Excellent comfortable bed. Great healthy breakfast offerings, the best I’ve seen in a Marriott. Only minus was housekeeping. Skipped us one day so we had no regular coffee. Called front desk and they only had decaf and Housekeeping wasn’t in yet. I suggested they could solve this by sending up coffee from the restaurant, and this was done.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Kartanos, General Manager at The Westin Chattanooga
Responded Nov 10, 2023
Dear merry1192017, We sincerely appreciate you taking the time to share your experience with us. I apologize for failing to exceed your housekeeping expectations and I will certainly share your feedback with the housekeeping team. It’s our pleasure to provide the best possible service to our guests. Safe travels and we look forward to your future visit. Sincerely, Peter Kartanos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bharat P wrote a review Oct 2023
Newark, Delaware513 contributions211 helpful votes
Very nice hotel. Good rooms, very good bathrooms, excellent air conditioning. Comfortable beds. Very convenient location. Friendly staff members. Chris Brown was very helpful at reception. Their reception area is very large with lots of seats and sofas. Great Ambiance
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Kartanos, General Manager at The Westin Chattanooga
Responded Nov 2, 2023
Dear Bharataruna, We sincerely appreciate you taking the time to share your experience with us. It’s our pleasure to provide the best possible service to our guests. Safe travels and we look forward to your future visit. Sincerely, Peter Kartanos, General Manager peter.kartanos@westinchattanooga.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jgwisdom wrote a review Oct 2023
Dacula, Georgia1209 contributions383 helpful votes
Very nice full service hotel. Enjoyed a one night, two day stay here for a working visit with our Chamber of Commerce. Easy to walk into town from the hotel and enjoy the restaurants and the river too. Valet parking and an easy check in all made for a nice stay. I had no issues with my very large room that included an small sofa seating area. Bed was very comfortable and honestly had no noise issues at all. I was on the second floor. Top shelf hotel, all the way around.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Kartanos, General Manager at The Westin Chattanooga
Responded Nov 2, 2023
Dear jgwisdom, We sincerely appreciate you taking the time to share your experience with us. It’s our pleasure to provide the best possible service to our guests. Safe travels and we look forward to your future visit. Sincerely, Peter Kartanos, General Manager peter.kartanos@westinchattanooga.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jim T wrote a review Oct 2023
Ocala, Florida103 contributions54 helpful votes
Uncomfortable foam pillows. Very noisy room (806) with highway and strange elevator noises all night. Stayed here because of an industry conference being held at this location. Food served to conference attendees was good. Conversely, the food in Alimentare was bland and served cold. This was both my lasagna and my associate’s rigatoni dish. This is the second big disappointment at a Westin/Bonvoy hotel this year.
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Date of stay: October 2023Trip type: Traveled on business
Room Tip: Stay on the quiet side of the hotel. If enough of us feather pillow fans complain, maybe they...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Kartanos, General Manager at The Westin Chattanooga
Responded Oct 22, 2023
Dear Tiffany, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing these challenges to our attention. I will share your message with the management team. I apologize for failing to meet your expectations. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Peter Kartanos General Manager - peter.kartanos@westinchattanooga.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1987cindy wrote a review Oct 2023
Chapin, South Carolina50 contributions8 helpful votes
The hotel was beautiful, clean, well appointed, and in a great location. The staff were courteous and helpful. The extras included like the magnifying mirror in the bathroom were appreciated. We ended up needing to bring our dog at the last minute and were thankful the hotel is pet friendly. We had a great stay!
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Date of stay: October 2023Trip type: Traveled with friends
Room Tip: You have to valet park ($22 a night) and use a bellhop if you need a luggage cart, so plan...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Peter Kartanos, General Manager at The Westin Chattanooga
Responded Oct 12, 2023
Dear Cynthia, We sincerely appreciate you taking the time to share your experience with us. It’s our pleasure to provide the best possible service to our guests. Safe travels and we look forward to your future visit. Sincerely, Peter Kartanos, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$242 - $410 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
260
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WESTIN CHATTANOOGA - Updated 2024 Prices & Hotel Reviews (TN)

Frequently Asked Questions about The Westin Chattanooga
Which popular attractions are close to The Westin Chattanooga?
Nearby attractions include Tivoli Theater (0.1 miles), John Ross Bridge - Market Street Bridge (0.2 miles), and Miller Plaza (0.2 miles).
What are some of the property amenities at The Westin Chattanooga?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at The Westin Chattanooga?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Chattanooga?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to The Westin Chattanooga?
Conveniently located restaurants include Cupcake Kitchen, Bridgeman's Chophouse, and Community Pie.
Are there opportunities to exercise at The Westin Chattanooga?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Westin Chattanooga have airport transportation?
Yes, The Westin Chattanooga offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Westin Chattanooga located near the city center?
Yes, it is 0.2 miles away from the center of Chattanooga.
Are any cleaning services offered at The Westin Chattanooga?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Chattanooga?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Chattanooga offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.