Thank you for letting us know about your recent stay. We have recently been refurbishing our main entrance sign, we apologise the sign did not look very pleasing to the eye, but we can assure you the sign has now been completed. We apologise that you experienced issues within your accommodation, we do hope our team were able to address these for you once reported. It is unfortunate you were unable to complete the Woodland Trail as the views are spectacular. We do not advise guests to stay away from the walk but we do need to inform guests that there is a risk of adders in the woodland area, our guests safety is paramount. We do hope the remainder of your stay was enjoyable.