I today went to purchase some seafood, unfortunately they don’t accept card payment. The polite young girl gave us directions to the nearest cashpoint. Despite trying (there were 3 of us), as we are out of the area we could not find this.
We went...back to purchase a couple of tubs with the cash we had, I politely explained that we couldn’t find the cashpoint. At this point the older lady, pushed the young girl out the way; told to her move and said “you can’t miss it” and started raising her voice pointing to where it was”. My friend was In The middle of his purchase. I explained that we were out of the area. The older lady then shouted that she couldn’t have made it any clearer for me to understand. I politely said “ok there is no need to be rude”. To which she replied, shouting I was rude. I walked away, my friend and I saying thank you. She then she screamed that she had run a successful business of 50 years.
There was absolutely no need for the behaviour.
I feel sorry for the young girl who was clearly being tested unprofessionally and obvious deserves a raise for putting up with behaviour like that !
I can only assume she had been asked about the cashpoint several times per day, but this could be avoided if they accepted card payments.
This is very disappointing, not the attitude or service I expected. Will not go back despite the whelks being delicious.
Whatever happened to people being polite ?More