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Ratings and reviews

Travelers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$15 - $25
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (1,248)
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1,227 results
Traveler rating
671
268
104
88
96
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Time of year
LanguageEnglish
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Traveler rating
671
268
104
88
96
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All reviews pie sunday roast fish and chips sea bass lasagna beef ribs the pub chef and brewer cameron diaz jude law lovely old pub beautiful village booked a table lovely meal lunch menu pretty village film
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Reviewed 2 days ago via mobile

My husband booked this for Mother’s Day lunch, on arrival we were shown to our table in a small very compact part of the pub. The lady behind me actually said, were a bit too close for comfort and I couldn’t put my coat at...the back of the chair. We were quickly asked for drinks and shown the menu, this was a special lunch for Mother’s Day. We ordered and our starters arrived, they were lovely and quite tasty. Our mains arrived soon after, I found my beef a bit fatty and my husband said he never got crackling with his pork. We then ordered our desserts, but they took a long time to arrive and we eventually got our desserts and mine was served with a soup spoon to eat a dessert was unique. Felt service was lacking, I know it was Mother’s Day but, also squeezing too many tables into a small area, says service was compromised. Shere is a lovely village and this famous pub really need to up their game to encourage clientele and not squeeze in too many people when they think they will get more people come in.More

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 days ago

My girlfriend wanted to visit this pub as it is linked with one of her favourite movies "The Holiday". The staff was really friendly and nothing was too much. we eat at a lot of Chef & Brewers and are rarely disappointed. Service was fantastic,...speedy but not rushed. The atmosphere was great, low level lighting and the fireplace was roaring. Lovely, quaint, countryside pub. My girlfriend had the salmon salad and I had a rib eye. my steak was cooked perfectly. Brilliant selection of drinks in the bar, something for everyone. I had Peroni. Value for money and we will definitely be visiting again. Thank you for a pleasant evening.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 2 days ago

Hi Mitchell, thank you for taking the time to leave us a wonderful review about your most recent experience with us, we are pleased to hear the food, service and & drink range is your satisfaction, you are definitely right when you say we have...More

Reviewed 3 days ago

Wonderful staff the service was on outstanding we thoroughly enjoyed our experience we will definitely be returning soon thank you

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 2 days ago

Hi Maryann, thank you for taking the time to leave us a wonderful review about your most recent experience with us! We are delighted to hear the service was to your standards, we hope you return soon. The White Horse team

Reviewed 3 days ago

Well what can I say! What an absolute little treasure of a find. Arrived with friends without a booking and the Manager went out of her way to find us a table! I had the chicken and ham pie with mash and veg, my mash...was nice and creamy and the pie was delicious. Staff was very friendly and Manager had a great sense of humour. What a delight she is. We took advantage of the gin cocktails and we are so glad we did! The blackberry gin was so good! Beautiful surroundings and great atmosphere we will most definately be back!More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 2 days ago

Hi 357sashab, thank for taking the time to leave us a review. We are delighted to hear about your great visit to our pub. We are glad to hear that the Manager was able to accommodate you without a booking & they have a grear...More

Reviewed 1 week ago

Visited twice new years eve and Mother’s Day with 3 children 6-11yrs. Roasts and customer service is wonderful. Will def visit again. Thank you so much 🥰

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 1 week ago

Hi Anna, thank you for taking the time to leave us a review about your most recent visit with us. We are delighted to hear you enjoyed the roast & the service was great. We will see you again soon. The White Horse team

Reviewed 2 weeks ago via mobile

Great food, nice and quick and good service, enjoyed the beyond burger, lasagne not quite so good. Shame no shere drop..More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 1 week ago

Hi Carl, thank you for taking the time to leave us some feedback on your most recent visit. We are glad to hear the food and service was to your standards. With regard to the Shere Drop it will be returning for the Spring/Summer so...More

Reviewed 2 weeks ago

Lovely pub we visited for the evening. Great staff & service with a big thank you to Ashleigh who made us very welcome. Will definitely visit again.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 1 week ago

Hi Julie, thank you for taking the time to leave us a review about your visit. We are delighted to hear that Ashleigh made you feel welcome, we will make sure we pass the comments onto her. Can’t wait to see you next time. The...More

Reviewed 2 weeks ago

have been using this pub for years , last night it was empty and obviously zero atmosphere, the staff didn't appear motivated and in formed me at 9.15 they were going to close early "as there's no point staying open" which I guess could be...the reason for the lack of customers, bearing in mind it's month end and generally the public have just been paid, drove through Dorking on the way home and those pubs were doing ok ! Pity as this pub has such a deep history. One of the reasons could be the rediculous lighting, it's far to bright for a cosy country pub and completely unacceptable,we chose to sit on the high stools as it was the only reasonable seating arrangement which was under the over bearing lighting! Sorry but I won't be returning again until it changes pity as I use to like it.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 6 days ago

Hi RJB43, thank you for taking the time to leave us a review about your most recent experience. Due to us being a driving destination we get most our trade at the weekends/holidays. I’m disappointed to hear that have closed the pub early as this...More

Reviewed 2 weeks ago via mobile

We had lunch for 5 under the new management. Superb ! The food quality was outstanding. The service friendly and helpful. The wine was enjoyable and all the family want to go back. A culinary gem in the heart of Surrey. 5/5 without hesitation. Merci...Beaucoup Monsieur Blanc.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 6 days ago

Hi Rony, thank you for taking the time to leave us a review about your most recent experience with us, we are glad to hear the food & service was to a high standard. We hope to see you again. The White Horse team

Reviewed 3 weeks ago

Thanks to all at the white Horse for making my birthday party memorable, staff were excellent, buffet was 5 star and the whole evening couldn't of been any better! I would Love to see more music here, definitely brought in the crowds lots fun and...memories. All staff worked hard and as a team to make a perfect party xMore

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 6 days ago

Hi Kazzelcakes, thank you for taking the time to leave us a review about your most recent experience. We are delighted to hear you had a wonderful birthday with us. We can’t wait to celebrate more than just birthdays with you! We hope to see...More

Reviewed 4 weeks ago

We’ed been on a walk around Shere and thought we would pop into the pub around noon for a quick drink, before we carried on. Pub was pretty empty with plenty of seat and tables available. Behind bar a guy with glasses was making up...an order for one of the tables. Waited….. and waited. No eye contact, no “ I’ll be a few minutes”. Another member of staff came to the bar area. “Ah, here we go” we thought. Nope. She’d been to the school of bad service as well. Figured we wouldn’t be getting served soon, so we left. We have been to the White Horse many dozens of times over the past 30 years. Shame.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 6 days ago

Hi David, I’m sorry we disappointed you on visit to us. Unfortunately we had a few team issues out front due to sickness and the team working that day were under more pressure than normal, this is not our normal way of service and this...More

Reviewed 4 weeks ago

Really, really odd experience. Totally empty on arrival, but staff turned us away due to 'only one chef'. Needed to book, although we'd checked for updates on social media before we left. The staff member almost seemed pleased to turn us away, but given some...of the other reviews, it's a common occurrence. I guess they've become quite complacent? Went to nearby cafe and had lunch there instead.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 4 weeks ago

Hi Revbingo, thank you for taking the time to leave us some feedback unfortunately due to team sickness we were only doing bookings only. I would like to take the time to apologise to you, this does not sit well with us either we don’t...More

Reviewed February 3, 2024

we love The White Horse and have been there a lot but today we weren’t pleased with the service. We got there at 7:15 and firstly didn’t get our starters until about 8 and it wasn’t until 8:15 until they cleared away our starters. Then...we didn’t get our mains for about another 30-45 minutes, my 7yo was ravenous and very tired. Food was lovely and staff were nice enough just service was awful! They also forgot to bring out drinks at one point and we had to go to the bar ourselves to re order. Bit disappointedMore

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded 4 weeks ago

Hi Lucy, thank you for leaving a review about your most recent experience with us. I’m sorry to hear the service wasn’t to our usual standards, please can you get in touch at m6263@greeneking.co.uk so I can discuss this further. Regards, Ashleigh General Manager

Reviewed January 26, 2024

This is our go to place for dinner as we know the food will be great and the service fantastic. We celebrated another birthday tonight and again a great evening that didn't disappoint! Josh is absolutely amazing and has become a friend as we have...been so often. Superb service and a great night out!More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded January 27, 2024

Good evening The wilds family :) So nice to see you all again and thank you very much for such a lovely review. Really glad you enjoyed your evening with us. Look forward to seeing you all soon Many thanks Joshua and the white horse...More

Reviewed January 22, 2024

I have come here numerous times and I have always been so impressed. I came here for my 22nd birthday, myself and my loved ones had gone for a walk throughout Shere, and we had booked a table for 5.30pm. We were around an hour...early so we sat in the bar section of the pub. We were seated at our table for food around 15/20 minutes early which was lovely. Our server, which I cannot remember his name, however it was his third day working. He was the friendliest gentleman. We had ordered a huge selection of starters and mains, and he got everything spot on. The food was just absolutely unreal, the best food we have eaten from a green king chain!! I wanted my birthday to be wholesome, cosy and relaxing and The White Horse did exactly that. Thank you for making my 22nd birthday so special.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at The White Horse, responded to this reviewResponded January 29, 2024

Hi Yasmine Thank you so much for taking the time to leave us such a lovely review! I will pass on the compliments regarding the food to our chefs :) I’m really glad we could make your birthday meal so special for you! We look...More

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Questions & Answers
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S8690TZchrisd
October 21, 2022|
AnswerShow all 2 answers
Response from NeetsF | Reviewed this property |
Not directly at the pub, but turn toward the church for free parking
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D2606XAelained
January 24, 2022|
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Response from SusanG1927 | Reviewed this property |
Email or phone them directly, I am sure they will assist you
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THE WHITE HORSE, Shere - Shere Ln - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about The White Horse

Yes, The White Horse is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The White Horse is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4