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Review Highlights
Well worth a visit.

Being situated in the old trading premises of the Jefferson family adds a certain touch of realism... read more

Reviewed 5 days ago
johnhouston2
,
Knaresborough, United Kingdom
A good attraction to visit, especially if the weather is poor

A fantastic location and a well designed attraction. Good story boards and use of AV displays. We... read more

Reviewed October 4, 2023
grantcL1139UK
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All reviews slave trade jefferson family well worth a visit three floors visual displays great visit information boards interesting facts small museum friendly staff excellent museum shop lady cafe prohibition sugar navy
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Reviewed August 16, 2018

Tells the story of rum and the association to the slave trade , bring reality to the history well presented , helpful staff .
Café very good food was hot and well served and reasonably priced quick service .
A hidden treasure .

Date of experience: August 2018
2  Thank david r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded October 22, 2018

Thank you very much for taking the time to write us a review. We hope to see you again in the future.

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Reviewed August 7, 2018 via mobile

If you want to learn about the dark history of whitehaven and some good bits its well worth a visit plus there's a good cafe there as well

Date of experience: August 2018
Thank KevinM3954
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded August 9, 2018

Thank you for your review Kevin. We are glad that you enjoyed your visit and hope to see you again in the future.

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Reviewed July 30, 2018 via mobile

Authentic walk around the Jefferson Rum Story. Great exhibits shows the time line and success of trade over the last 200 years.

Date of experience: July 2018
Thank AgapeTina1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded October 22, 2018

Thank you for taking the time to write us a review Tina. We always like to hear what people think of the exhibition.

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Reviewed July 28, 2018

Had lunch in the Cafe to support an ' Independent ' while visiting the Taste Cumbria event. 1. Portion of Chips missing from our order. Not clear if we were charged for them as we weren't offered a reciept. 2. The other portion of Chips was disgusting. Not cooked properly and covered in frying oil. My guess is they were old fashioned chips. Fresh potatoes cut and deep fried which could be a selling point. Instead the insides were raw and the frying oil was greasy rather than crisp because they hadn't been cooked properly. 3. Ghastly cup of Coffee. My guess they hadn't used fresh beans hence the ' dish water ' appearence and taste. All Cafe's have the odd glitch but to mark up an inacvurate order, uncooked food and disgusting Coffee in one visit is " never going again " territory.

Date of experience: July 2018
1  Thank David M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded July 30, 2018

Thank you for taking the time to send us this review David. Your experience has been passed on to our Rum Story Manager who will look into what happened during the Taste Cumbria weekend. We hope that you will come back and see us again in the future and if you give us a call before the next time you visit, will arrange for a voucher for you to use in the Café.

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Reviewed July 3, 2018

Absorbing and atmospheric attraction detailing the story of Rum from growing the sugar to bottling the finished product. With the added bonus of a small tot of the subject of the attraction at the end.

Date of experience: June 2018
1  Thank briantayloradams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded July 4, 2018

Thank you for your review, we are glad that you enjoyed our Jefferson's Rum and it's history.

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