Being situated in the old trading premises of the Jefferson family adds a certain touch of realism... read more
Being situated in the old trading premises of the Jefferson family adds a certain touch of realism... read more
A fantastic location and a well designed attraction. Good story boards and use of AV displays. We... read more
This is an attraction I have visited previously, never disappointed, but what a shame that the cafe no longer does meals, sign of the times, they just do tea, coffees and tray bakes, always better than nothing, however, better tea bags would be a good investment, no colour or taste in the tea at the moment.
Thank you for your review Ann and your repeat custom. I have passed your comments about the café over to our Rum Story manager. We always like to hear of ways we can make improvements,
Great place to visit to find out about the town's history! Would recommend staff friendly, cafe on site you will be amazed at the clock in the centre of square.
Thank you for your review Christine. We are glad that you enjoyed your time with us here at the Rum Story and hope to see you again in the future.
Tells the story of rum and the association to the slave trade , bring reality to the history well presented , helpful staff .
Café very good food was hot and well served and reasonably priced quick service .
A hidden treasure .
Thank you very much for taking the time to write us a review. We hope to see you again in the future.
If you want to learn about the dark history of whitehaven and some good bits its well worth a visit plus there's a good cafe there as well
Thank you for your review Kevin. We are glad that you enjoyed your visit and hope to see you again in the future.
Authentic walk around the Jefferson Rum Story. Great exhibits shows the time line and success of trade over the last 200 years.
Thank you for taking the time to write us a review Tina. We always like to hear what people think of the exhibition.
Had lunch in the Cafe to support an ' Independent ' while visiting the Taste Cumbria event. 1. Portion of Chips missing from our order. Not clear if we were charged for them as we weren't offered a reciept. 2. The other portion of Chips was disgusting. Not cooked properly and covered in frying oil. My guess is they were old fashioned chips. Fresh potatoes cut and deep fried which could be a selling point. Instead the insides were raw and the frying oil was greasy rather than crisp because they hadn't been cooked properly. 3. Ghastly cup of Coffee. My guess they hadn't used fresh beans hence the ' dish water ' appearence and taste. All Cafe's have the odd glitch but to mark up an inacvurate order, uncooked food and disgusting Coffee in one visit is " never going again " territory.
Thank you for taking the time to send us this review David. Your experience has been passed on to our Rum Story Manager who will look into what happened during the Taste Cumbria weekend. We hope that you will come back and see us again in the future and if you give us a call before the next time you visit, will arrange for a voucher for you to use in the Café.